Privacy Policy

Introduction

This Privacy Policy explains how Enterprise Portal (operated by Replicated, Inc.) collects, uses, and shares personal data. We are committed to transparency and compliance with applicable data protection laws including GDPR, CCPA, and other regulations.

What is Enterprise Portal?

Enterprise Portal is a service that hosts customer portals on subdomains (e.g., customer.enterpriseportal.app). Each subdomain hosts a customer-specific portal operated by Replicated vendors. This Privacy Policy covers the Enterprise Portal infrastructure and main domain (enterpriseportal.app).

Individual portal operators may maintain separate privacy policies for content and services delivered through their specific subdomains. Please check the privacy policy of your specific portal for details on how that vendor handles your data.

Information We Collect

Enterprise Portal collects minimal personal data:

  • Access logs: IP address, browser type, pages accessed, timestamp
  • Domain verification: Contact information for domain administrators
  • SSL/TLS certificates: Contact information required for certificate issuance
  • Service analytics: Aggregate statistics about portal access and performance

How We Use Information

We use collected information for:

  • Maintaining and operating the Enterprise Portal infrastructure
  • Ensuring security and preventing abuse
  • Complying with legal obligations
  • Improving service performance and reliability
  • Communicating important service updates

Data Sharing

Enterprise Portal does not sell personal data. We may share information with:

  • Service providers who help operate the infrastructure
  • Law enforcement when legally required
  • Portal vendors when necessary to support their services

Security

Enterprise Portal implements industry-standard security measures including:

  • SSL/TLS encryption for all connections
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • Access controls and monitoring
  • Data encryption at rest and in transit

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. For requests related to Enterprise Portal infrastructure data, contact privacy@replicated.com.

For data related to a specific portal (e.g., customer.enterpriseportal.app), contact the portal operator directly.

Cookies

Enterprise Portal uses minimal cookies necessary for security and functionality. These are first-party cookies only and do not track behavior across other websites.

Data Retention

We retain personal data only as long as necessary to provide services or comply with legal obligations. Access logs are typically retained for 90 days. Certificate and domain information is retained for the duration of service use.

International Transfers

Enterprise Portal infrastructure is hosted in the United States using AWS. By using Enterprise Portal, you consent to the transfer of your data to the United States and processing according to this Privacy Policy.

Contact Us

For privacy questions or concerns about Enterprise Portal infrastructure:

Email: privacy@replicated.com

Last updated: April 2026